33 Patient Services Coordinator Jobs in Everett, WA
Starkey / Audibel is Hiring a Patient Services Coordinator Near Everett, WA
At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.
The Patient Services Coordinator (PSC) is the face of the clinic and the patient’s guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.
Our Culture
- An experienced team built around a culture of professional growth and knowledge-sharing.
- We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices.
- We serve with passion, purpose and excellence.
- Total Team Approach – Our staff functions together as a cohesive group of hearing professionals.
- We coordinate the individual expertise of all staff members to provide the best possible care for our patients.
You Will Ensure a Positive Patient Experience
- Immediately acknowledge, greet and service all guests in a friendly, professional manner.
- Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports.
- Utilize elevated customer service approach and communication style when working with patients.
- Direct and answer calls in a timely, professional fashion.
You Will Provide Administrative Assistance
- Strategically manage patient schedule on behalf of Clinic Team.
- Understand, support and track current marketing initiatives for the clinic.
- Organize office, maintain supplies, and ensure accurate patient files.
- Protect Patients Privacy, collect insurance information, and complete insurance Authorization.
- Maintain day-to-day operational procedures.
You Will Complete Varied Tasks
- Lead Morning Huddle on behalf of Clinic Team at the start of each day.
- Make deposits (transportation required) and maintain cashbox.
- Reconcile all deposits daily and report weekly.
Results- Performance measures (How to Measure Success)
- Customer Retention – Measured by active customers as a percentage of clinic total customers.
- Patient Referrals – Measured percentage of referrals from your active customer database.
- Same- or Next-day New Patient Appointments – Measured by the number of days ‘wait time’ for Hearing Consultation.
- Days Sales to Cash – Measured by the number of business days payments are outstanding.
- Maximized Opportunities – Measured by the percentage of Hearing Consultations completed with a companion (to scheduled).
Other Duties (Non-Measurable)
- Support Northland Employee Corporate and/or Department guidelines.
- Check and verify quality.
- React to change productively and handle other essential duties as assigned.
- Assist with development of clinic performance.
You Will Need
- High school diploma preferred or equivalent work history.
- 1-2 years’ experience in a customer service or retail position preferred.
- Proficient computer skills and knowledge of Microsoft Office Programs.
- Industry familiarity encouraged.
- Ability to manage all confidential information with complete discretion.
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Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Job Summary
Full Time
$68k-84k (estimate)
03/21/2024
07/17/2024
The job skills required for Patient Services Coordinator include Customer Service, Front Office, Microsoft Office, Initiative, Life Insurance, Organizing, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Coordinator positions, which can be used as a reference in future career path planning. As a Patient Services Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Coordinator. You can explore the career advancement for a Patient Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a PATIENT SERVICES COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES COORDINATOR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PATIENT SERVICES COORDINATOR job description and responsibilities
A patient services coordinator performs administrative and customer service duties at a medical facility.
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Evaluating the results of medical treatments with members of the hospital staff and monitoring the health of a patient throughout their care.
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Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.
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Maintains a legible supply of forms and appropriate office supplies required for daily activities. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned.
02/08/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PATIENT SERVICES COORDINATOR jobs
A patient services coordinator with a commitment to continuing their education remains up to date with their knowledge of medical terminology and procedures so they can comprehensively explain a patient's options to provide them with the best possible car
02/18/2022: Boulder, CO
Many people who patient services coordinators work with may feel concerned or stressed, and speaking with a coordinator with a positive attitude can help to raise spirits.
02/06/2022: Wilmington, NC
A good patient services coordinator educates patients about their health conditions and help them develop a plan to address their personal health care needs.
01/29/2022: Juneau, AK
Patient services coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.
02/02/2022: Vincennes, IN
A good patient services coordinator helps patients understand their medical situation and the options available to them.
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Step 3: View the best colleges and universities for PATIENT SERVICES COORDINATOR.
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