13 Client service associate Jobs in Lancaster, PA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Stand 8 is Hiring a Client service associate Near Lancaster, PA
STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan.
As a Client Service Associate, you'll play a pivotal role in ensuring our clients receive outstanding service and support.
You'll be the first point of contact for client inquiries, providing solutions and building strong relationships.
Responsibilities
- Exceptional Service : Provide quality service to client / partner calls, ensuring effective communication and accurate information delivery.
- Quick Resolutions : Resolve client / partner requests promptly, ideally during the call or at least by the end of the day.
- Efficient Transactions : Perform functional transactions with precision and attention to detail.
- Detailed Logging : Log all client / partner inquiries received via phone or email, providing a clear description of the issue / problem and actions taken for resolution.
- Communication Pro : Demonstrate excellent written communication skills by sending out timely and accurate email responses within 24 hours.
- System Maintenance : Maintain system access and knowledge level for areas with cross-training.
- Teamwork : Collaborate effectively with internal partners to achieve common goals.
- Leadership Engagement : Actively participate as a member of the leadership team to establish objectives, policies, and strategies to enhance service and control costs.
- Environment Awareness : Understand and adapt to the operating environment to ensure smooth operations.
Requirements
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work well in a team.
- Attention to detail.
- Previous customer service experience is a plus.
Additional Details
The base range for this contract position is $20 - $30 / per hour, depending on experience. Our pay ranges are determined by role, level, and location.
The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Benefits
- Dental / Vision / Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Company-paid Employee Assistance Program (EAP)
- Discount programs through ADP WorkforceNow
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more.
STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at www.
stand8.io; and reach out today to explore opportunities to grow together!
Last updated : 2024-04-28
Job Summary
Full Time
$47k-61k (estimate)
04/29/2024
05/05/2024
The job skills required for Client service associate include Client Service, Customer Service, Leadership, Written Communication, Teamwork, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Associate job description and responsibilities
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/13/2022: Albany, GA
Provided daily financial transaction services for clients while delivering excellent customer care.
03/06/2022: San Bernardino, CA
Understand Clients' business to predict their needs and provide appropriate solutions.
03/05/2022: Oakland, CA
Processes and follows up on client documentation for proper maintenance of accounts.
01/23/2022: Temple, TX
Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.
12/25/2021: Modesto, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Associate jobs
Client Service Associates may also handle client complaints and provide resolutions.
02/27/2022: Providence, RI
Develop an ability to communicate effectively with clients, managers and other associates.
02/06/2022: Peoria, IL
May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.
01/31/2022: Oakland, CA
Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.
03/05/2022: Detroit, MI
Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.
12/27/2021: Pierre, SD
Step 3: View the best colleges and universities for Client Service Associate.
Similar Jobs
Popular Articles
