26 Customer Service Specialist Jobs in Port Saint Lucie, FL
St. Lucie Battery & Tire is Hiring a Customer Service Specialist Near Port Saint Lucie, FL
Job Description
St Lucie Battery & Tire is looking for a motivated and experienced Customer Service Specialist. This position is responsible for assisting customers with their vehicle repair needs, greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections, and processing customer transactions upon completion of their vehicle repairs.
Duties
- Interact with customers, listen to their questions and concerns, and provide timely responses
- Educate clients about the company’s products, services, and offers
- Schedule appointments, take orders, monitor service progress, calculate charges, and process payments
- Review customer accounts and report changes to internal staff
- Manage complaints, returns, and resolve customer grievances
- Record customer details and transactions
- Serve as a customer relationship manager
- Serve as a link between customers and different departments in the organization
Requirements
- High school diploma or equivalent
- 2-plus years of experience in a customer service role
- Proven experience in sales, customer relations, or related positions
- Problem-solving and listening skills
- Patient disposition and ability to resolve conflicts
- Knowledgeable in computer applications and industry-specific software
- Basic accounting skills and knowledge of electronic payment systems
Benefits
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Paid vacation
- PTO days
- 401K matching
- Employee discount
- Family-owned business
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Job Summary
Full Time
$36k-45k (estimate)
04/25/2024
05/12/2024
slbatterytire.com
VERO BEACH, FL
100 - 200
1970
GEORGE D MILLER
$50M - $200M
Retail
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About St. Lucie Battery & Tire
For nearly fifty years St. Lucie Battery and Tire has offered the greater Southeast Florida area the best in auto repair, batteries and America's favorite brand tires. From Fort Pierce to West Palm Beach and out to Okeechobee, there is a convenient St. Lucie Battery and Tire location near you. Specializing in quality auto repair, batteries, and tires since 1970, our team values the time and effort dedicated to performing your repairs correctly. St. Lucie Battery and Tire takes great pride in the legacy of excellence that we have worked relentlessly to create for half a century. We understand y...our expectations and we stop at nothing to exceed them.
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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
