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Client Service Associate
$57k-75k (estimate)
Full Time 3 Weeks Ago
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St. Louis Trust & Family Office is Hiring a Client Service Associate Near ST. LOUIS, MO

Description

ST. LOUIS TRUST & FAMILY OFFICE works with approximately 60 client families across the country, advising on more than $15 billion of total wealth. We are a multi-family office and trust company that serves multi-generational families with complex family affairs. Our philosophy is straightforward; focus on our clients, put them first and always better our service. We provide holistic, high-touch client service including customized, independent investment management and a full range of family office and fiduciary services. We serve a limited number of clients with substantial wealth in order to maintain very low client-to-employee ratios. Each client family is different, and so are we.

PROBLEM SOLVERS WANTED | Our motivated, talented team is the secret to our success. We are committed to fostering a highly collaborative environment and ongoing opportunities for learning at all levels.

We are seeking new Client Service Associates to join our client service team. This is a great opportunity to work for a successful, growing company in Clayton, Missouri. The role includes a variety of client team responsibilities and involves hands-on work supporting the delivery of client service, advancing various internal projects and assisting with company-wide initiatives. The Client Service Associate position requires the candidate to collaborate and communicate effectively within and across operations and client service teams and with external parties.

Requirements

DESIRED QUALIFICATIONS AND BACKGROUND:

  • Associate’s or Bachelor’s degree with business, accounting/finance emphasis or paralegal studies preferred
  • Excellent analytical skills with high attention to detail
  • Proactive self-starter with demonstrated initiative and proven project ownership skills
  • Team player experience and mentality; willing to give best effort on full spectrum of tasks ranging from simple/repetitive to complex/challenging
  • Strong organizational and multi-tasking abilities to manage numerous projects with different client service teams
  • High energy level, strong work ethic, quick learner
  • Eager to learn new skills in a variety of financial planning areas

RESPONSIBILITIES MAY INCLUDE:

  • Assist with preparation of materials for periodic client meetings including creating, updating and/or reviewing reports such as cash flows, executive summaries, balance sheets, performance reports, net asset summaries and other client specific reports
  • Facilitate, execute and/or review a variety of client team requests and transactions including client account applications, trade forms, transfers and directives and related organization and follow through
  • Serve as a liaison to external custodians, attorneys, tax preparers and other advisors/vendors on behalf of client teams
  • Assist with preparation of trust review documents and tax summaries/payments
  • Coordinate, gather and organize tax and estate planning information/documents
  • Learn and run various specialized, financial software applications

PREFERRED SKILLS AND/OR EXPERIENCE:

  • Prior experience in a professional services or accounting firm, law firm or financial services environment
  • Experience with portfolio management systems (Advent, Black Diamond, Orion, Tamarac) and/or Schwab Advisor Center considered a plus
  • Exposure to estate structuring concepts
  • Strong critical thinking and problem-solving abilities/resourcefulness
  • Excellent verbal and written communication skills
  • Advanced knowledge of Adobe and Microsoft Office, especially Excel
  • Experience with Microsoft Power BI, SharePoint and/or Salesforce CRM considered a plus

EXCELLENT BENEFITS INCLUDE:

  • Competitive compensation with bonus potential
  • 401(k) with Company match
  • Generous benefits package available including medical, dental and vision coverage, FSA/HSA and Paid Time Off (PTO)
  • Support for professional development through training and certifications
  • Company-paid parking

Job Summary

JOB TYPE

Full Time

SALARY

$57k-75k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

06/05/2024

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St. Louis Trust & Family Office
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The job skills required for Client Service Associate include Client Service, Initiative, Written Communication, Microsoft Office, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

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