Business Office Manager

REPORTS TO: Center Administrator

DESCRIPTION: Performs a variety of finance and administrative duties to support Administration and Operations staff including coordination of hospitality and logistics for Congregation events.

ESSENTIAL FUNCTIONS:

• Responsible for accurate census data as it relates to the Sister's of St. Joseph current level of living, hospital stays, move-ins, move-outs, etc.
• Responsible for private pay billing; entering demographic information needed for producing monthly invoices which reflects the accurate daily and/or daily rates as listed in the resident. agreement and any ancillary charges and posting any payments received.
• Responsible for any communications between the Center and any approved family members related to monthly resident or Sister invoices.
• Responsible for assuring all vendor invoices have been approved, coded and sent to the identified accounts payable service center.
• Assist in coordinating of the annual budget, audit and tax return preparation in conjunction with the Center Administrator, CSJ Initiatives and CSJ Finance departments.
• Finance liaison between the Center staff, residents, Sisters and CSJ/CSJ Initiatives.
• Responsible for the posting of any payments received.
• Responsible for staffing and operations of the Reception Department; assuring that there is adequate receptionist overage at the front desk. Hiring and annual performance reviews for reception staff will be done in collaboration with Center Administrator.
• Provide hospitality services for CSJ guests; coordinating accommodations and preparations for guests; rooms, keys, hospitality, meals, transportation and outside lodging.
• Other duties as assigned.

SKILLS AND ABILITIES:

• Strong computer literacy; Microsoft Office; Outlook
• Excellent written and oral communication skills
• Keen attention to detail; ability to follow through and prioritize and plan
• Effective time management skills are required
• Excellent customer service skills, courtesy, patience and sound judgment
• Pleasant, patient interpersonal and telephone skills required

EDUCATION AND EXPERIENCE:

• High School diploma or equivalent
• Customer service experience preferred

PHYSICAL ACTIVITY REQUIREMENTS:

• Lift 25 – 30 pounds
• Use of carts and safe lifting practices required

Job Type: Full-time

Pay: From $23.48 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to Relocate:

• Cleveland, OH 44111: Relocate before starting work (Required)

Work Location: In person