Clinical Research Front Desk

Suncoast Research Associates is a privately owned and operated research organization that was established in 2018.

We help volunteers get involved in clinical trials that allow patients to play a more active role in their health care, access new research treatments before they are widely available, and help others by contributing to medical research. Our company works with all major pharmaceutical companies and conducts studies in myriad therapeutic areas. We are located in the Little Havana area. We want to fill a full-time position at our reception / front desk. We are looking for an energetic, multi-tasking individual with the requirements listed below:

Able to work Monday - Friday / 7am - 4pm

Must be fully bilingual in English/Spanish

2 years of experience in a medical front desk

Microsoft Office knowledge

Receptionist duties include but are not limited to:

• Answer telephone in a professional manner/screen calls as necessary.
• Enter patient data in a timely manner and request a stipend upon visit completion.
• Enter all patient data in CTMS and all follow-up & recurring visits accordingly.
• Coordinators/Assistant Coordinators must provide the next scheduled visits daily in the patient sign-in roster at the front desk. Notify clinical staff of any changes in scheduled visits.
• Prepare patient's study schedules daily and distribute them to staff.
• Call patients to confirm the next day's visits (remind them of any special requests: (Fasting/bringing medications/diaries, etc.)
• Prepare Transportation Requests and give to the driver
• Collect incoming fax(es) and distribute accordingly.
• Lab results will be distributed to Clinical Ops Manager and/or Clinical Ops Assistant Manager.
• Preparing Certified Letters
• Medical Record Request / Foll
• Keeping an inventory of office supplies needed
• Receive all incoming packages.
• Record in Package Log
• Notify appropriate department(s) of all visitors/monitors accordingly.
• Order food for Monitors and/or patients as requested.
• Maintain front desk area neat at all times.
• Any other miscellaneous duties as needed.

SRA Trials, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law or policy.