Were looking for a positive and professional hotel front desk receptionist to deliver an exceptional experience to every guest at our hotel. Youll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay ! Ask for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Mitigate customer complaints as needed
Answer incoming calls and questions about guests needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
1 year of hotel industry experience or related job preferred
Well-versed in taking telephone calls and handling stressful situations
Must have graduated high school, received a GED or equivalent
About Company:
Choose SpringHill Suites Nashville MetroCenter for stylish accommodations with the comfort and conveniences you want while traveling. The SpringHill Suites Nashville MetroCenter, located at a convenient location off Interstate 65 near Downtown Nashville, offers an ideal setting for business and leisure guests alike.