44 Front Desk Supervisor Jobs in Memphis, TN
Spring Hill Suites is Hiring a Front Desk Supervisor Near Memphis, TN
The Front Desk Supervisor is responsible for assisting the General Manager in directing and overseeing the Front Desk. The position ensures all required standard operating procedures are being consistently followed and provides exceptional guest services to maintain guest satisfaction scores. The Front Desk Supervisor will also assist in coordinating trainings directed by the General Manager.
RESPONSIBILITIES:
- Overseeing Marriott's Front Desk Operations; including ordering, receiving inventory controls and audits.
- Ensure full compliance for the Quality Assurance Manager during routine inspections; which include brand standards, standard operating procedures (SOP's) and checklists sent from the Corporate team.
- Responds to all online reputation channels regarding guest feedback: OTA, Trip Advisor and Hotel emails.
- Proactively resolves on-site guest complaints and service recovery process.
- Maintains accurate records of daily department checklists and Accounting procedures.
- Maintain inventories and record of departmental and guest supplies.
- Audits on inventory par levels in department to make sure that all required supplies are ordered and stocked.
- Coordinates schedules, and cover shifts when needed.
Qualifications
- Minimum of 1 years of Front Desk Supervisor
- Marriott Property Management SYSTEM (FOSSE) experience is required
- Must be available to work weekends and PM shifts
- Must be willing to assist department with their job duties and cover shift when needed
- Ability to handle cash and credit transactions along with required accounting procedures
- Excellent written, verbal, and organizational skills required
- Ability to proactively resolve guest and employee conflicts
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Holidays
- Morning shift
- Nights as needed
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Ability to Relocate:
- Memphis, TN: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Accommodations
$33k-47k (estimate)
01/30/2024
05/11/2024
springhillsuites.marriott.com
MEDFORD, OR
200 - 500
2004
CHERYL BREEDEN
$10M - $50M
Accommodations
Related Companies
The job skills required for Front Desk Supervisor include Guest Service, Accounting, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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