Radians Inc. has been in business for over 20 years. Radians has become a major leader in the safety industry by manufacturing high-performance Personal Protective Equipment (PPE) for the industrial, construction, and safety markets. Fostering a culture of innovation, flexibility, and excellence, we create products, services, and experiences that are leading the way to a safer tomorrow.

About this role: As The Front Desk Receptionist you will perform routine receptionist duties such as answering and transferring telephone calls (heavy phone calls), taking care of inbound and outbound mail, including potentially electronic and faxed correspondence, clerical and administrative functions; preparing and distributing shipping schedule to Sales and Customer Service by deadline; ordering office supplies, organizing and maintaining paper and electronic files, or providing basic information to callers. Additional order entry duties may be required but would be as time permits.

DUTIES AND RESPONSIBILITIES:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Prepare and distribute daily and weekly reports
• Placing customer orders
• Provide quotes to both external and internal customers
• Addresses product or service issues by clarifying the issue with the customer, determining the root cause, determining, and communicating the best resolution to the customer; expediting best resolution with inside customers, and follows up to ensure resolution.
• Operate office equipment such as fax machines, copiers, scanners, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Open, read, route, and distribute incoming mail and other material, including faxes and email.
• Other responsibilities as deemed necessary and applicable.
• Order office supplies as needed.
• Process outgoing mail.
• Other duties may be assigned.

Requirements:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Vision insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off

Radians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)
• Computer skills: 2 years (Required)

Work Location: In person