Description

Are you passionate about customer service, operational excellence, and building teams? If you also thrive in a supportive culture with unlimited opportunities to grow, then you should join Sprague Pest Solutions as an Operations Manager.

As an Operations Manager, you will build trust and rapport with clients, sales, and service teams to solve challenging business problems and deliver top-tier service. The Operations Manager trains, mentors, and manages pest technicians and service personnel to achieve the highest standards of work quality and customer satisfaction.

Sprague Pest Solutions is a family-owned commercial pest management company headquartered in Tacoma, WA, and growing throughout the Western US. At Sprague, you will support our mission to serve clients and the community by making the world healthier, protecting structures, safeguarding the food supply, and improving the overall quality of life.

Responsibilities:

• Train & coach employees
• Manage schedules and balance work activities
• Conduct audits for Quality Assurance and Safety
• Seek out new business and grow existing accounts
• Conduct pest control activities to support route managers as needed

Compensation:

• Salary: $55,000-65,000 per year (Depending on experience)
• Bonus Potential: Eligible for performance-based bonuses

ADDITIONAL INFORMATION

Perks:

• Flexible schedule: Excellent work-life balance lets you schedule work around your life passions and responsibilities.
• Company Service Vehicle, Gas Card, and Phone: No need to use your personal vehicle, gas, or phone for work
• Clothing, boots, and PPE: Company-issued uniform and safety equipment, plus an annual boot allowance.

Generous Benefits:

• Health Insurance: Choose between 2 medical plans, both with Medical Spending Account options. Dental and Vision are also available. Receive benefits within 1 month of employment. Create your own customized benefits package.
• 401K Plan: 4.5% matching if you contribute 6%. 100% match up to 3% then 50% matching up to 6%.
• Vacation & Paid Time Off: Receive personal time from date of hire & vacation time after 90 days.
• Paid Holidays: Inclusive holiday policy with 8 holidays per year and flexible scheduling window. Choose which days you celebrate.
• Childcare: Flexible Spending Account to offset childcare costs.
• Tuition Assistance: Sprague Scholarships help you pursue post-secondary, technical, or vocational education.
• Performance Bonuses: Additional incentives for achieving individual, team, and company performance goals.

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sprague Pest Solutions is an Equal Opportunity Employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Requirements

• 3 years experience in pest control
• 2 years experience in managing people
• Valid Drivers’ License and clean driving record
• High school diploma or equivalent
• Covid-19 Vaccination

Qualifications:

• Strong leadership and interpersonal skills
• Ability to self-direct schedule and work
• Ability to learn technical skills quickly
• Ability to apply knowledge and reasoning to solve complex problems
• Ability to meet physical demands of pest control, including walking, crouching, lifting, climbing, close and long-distance vision, driving a company vehicle.