POSITION SUMMARY

The Operations/Event Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the management and ongoing development of employees for Special Events by leading safety initiatives to protect employees, customers, and assets. While also supervising and managing safe work environments and verifying customer needs are being met at the highest level of satisfaction. The management team at NWTS is instrumental in achieving success through teambuilding, recruitment strategies, and promoting ongoing relationships with both internal and external clients.



RESPONSIBILITIES

• Coordinate, manage and attend all Special Events
• Collaborate with Customers and Municipalities: attend pre-event meetings, assist with the design of traffic control plans, and ensure the acquisition of proper permits is complete
• Schedule events and coordinate with customers and the office team
• Manage all equipment and staffing to meet the capacity needs for the event
• Oversee a team of 10-50 employees
• Ensure safety compliance in accordance with Company, Local, State, and Federal regulations as it relates to the Site
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Foster team building through leadership practices and regular communication strategies
• Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
• Become a subject matter expert in the event setup and design
• Maintain traffic control, safety, and supervisor credentials
• Conduct ongoing training for event staff and facilitate safety meetings
• Responsible for tracking and auditing the usage of assets, employees, and time for projects
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service
• Solidify NWTS’s presence in the service area and identify potential opportunities for growth
• Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
• Manage daily employee issues including, timekeeping, time off requests, scheduling, and customer issues
• Ability to understand and adhere to a collective bargaining agreement (if applicable)

QUALIFICATIONS/EDUCATION

• Valid Traffic Control Supervisor Certification preferred
• 3-5 years of Event Management in Traffic Control preferred
• Strong leadership with excellent communication, management, and coaching skills
• Excellent motivation and organizational skills
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• Knowledge of managing a P&L preferred
• Business Development experience preferred
• Experience developing high-performing teams
• Demonstrate a proactive approach to brand development
• Building strong customer relationships
• Ability to understand and perform to the business plan goals
• Adhere to and promote safe workplace practices
• Must maintain a current, valid driver’s license and a clean driving record void of suspension or revocation

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Employees must be able to successfully handle the physical demands of this position, which include the following:
• Expect a 40 hour work week, occasional weekends, and holidays
• Hours of operation may vary based on staffing needs and workload
• Time will be split between field and office environments
• The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at special events
• The noise level in the work environment and job sites can be loud
• Position may lift or carry objects up to 50 pounds
• If necessary, in the field, stand for long periods and performs strenuous physical labor under adverse field conditions; employee lifts pushes, pulls, or carries objects

Benefits: Competitive Compensation, Medical, Vision, Dental after 30 days, 401K after 90 days, PTO, and Corporate paid holidays.

NWTS, a company of AWP is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

PROTECTING YOUR PEOPLE, YOUR BUSINESS, AND YOUR TIME.