Company DescriptionSpherion Staffing is currently looking for 50 CSR's to handle inbound customer calls. The Ideal candidate must be an energetic customer service representatives with a desire work in a fast-paced call center environment for a leading business in the Lansing, MI area. You MUST be available to start 03/23/15! The cut of date to be considered for this position is 3/13/15.If you would like to apply please stop by our office to interview between the hours of 9am - 1pm, no appointments necessary. We are located at: Spherion Staffing: 106 East Grand River Ave. Lansing, MI 48906 Phone: 517-999-9060 Also we can schedule appointments to interview on off hours upon request. Job DescriptionProvide superlative service and support to customers via the phone, including: Assisting customers with various inquiries in a timely manner and with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsOffering solutions that optimize the customer experience and retain their business Spherion offers a competitive compensation and benefits package. Full-time, long term role $11/hour-$12.50/hour Bilingual a plus!! **Spanish & Arabic languages** Must be available Monday - Friday 7am - 7pmQualificationsExceptional customer service skillsStrong communication and problem-solving skillsAbility to thrive in a high-energy, fast-paced call center environmentProficient in Microsoft Outlook, Word and ExcelCapable of resolving issues expeditiously and professionallyAbility to multi-task and work well under pressureTeam player with a positive, can-do attitudeExperience or specialized knowledge preferred (not required)High school diploma (or equivalent) requiredAdditional InformationMust be available between the hours M-F 7am - 7pm - NO WEEKENDSSalary $11.00 an hour