19 Customer Experience Specialist Jobs in Kansas, MO
SpecChem, LLC is Hiring a Customer Experience Specialist Near Kansas, MO
- Provide exceptional customer service by effectively communicating accurate information and recommending relevant products and services.
- Accurately enter customer orders into the system.
- Communicate shipping details and order confirmations to customers and SpecChem sales managers.
- Maintain customer records and account information with utmost accuracy and confidentiality.
- Resolve any product or service-related issues by actively listening to customer concerns, identifying the root cause of the problem, and promptly escalating the matter to the appropriate department for resolution.
- Process customer adjustments and ensure accurate financial account maintenance.
- Prepare comprehensive reports on customer information, analyzing data to identify trends and opportunities for improvement.
- Collaborate and contribute to the success of the SpecChem team by actively participating in team meetings and sharing insights and ideas.
- 1 – 3 years previous work experience
- Associate degree or higher required
- Have a passion for excellence and a desire to do great work.
- Strong written and verbal communication skills; good interpersonal and problem-solving skills.
- Strong team/collaborative mindset a must.
- Self-starter able to multi-task under tight timelines in a fast-paced environment.
- Accuracy and attention to detail are required.
- Knack for effective communication and problem resolution with both internal and external customers.
- Basic computer, documentation, listening, phone, conflict resolution, and information analysis skills are required.
- Industry leading compensation package and perks
- Ability to make an impact and be rewarded for high performance
- Comprehensive health, dental, and vision programs
- 100% company paid basic life insurance
- Generous PTO program
- 401k plan with company match
- Work hard and play hard environment that gives back to its community
Job Summary
Full Time
Business Services
$75k-99k (estimate)
06/23/2023
06/05/2024
specchemllc.com
NORTH LAS VEGAS, NV
<25
2006
<$5M
Business Services
Related Companies
About SpecChem, LLC
SpecChem supplies and services the concrete distributor network with quality construction chemicals that provide performance and value to the industry. SpecChem emphasizes distributor profitability through innovative programs and quality products with a new and higher level of service; one that our customers deserve in todays marketplace. Weve built a strong team of industry professionals that will strive to build true partnerships for growth through long-standing and long-term relationships. Our team has more than 250 years of industry experience and is well positioned to supply the knowledge..., expertise, and focus our customers demand. We offer a full line of Liquid Technologies, including: Form Release Agents, Curing Compounds, Finishing Aids, Cure & Hardeners, Bondbreakers, Sealers, Bonding Agents and Surface Retarders. Additionally, we have a quality Epoxy Adhesive line, along with a comprehensive line of Cementitous Grouts and Repair Products.
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The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.
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