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About Us
Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.
Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.
Learn more at spanalaska.com.
About the Role
The Customer Service Technician’s primary duties are to process freight bills and to assist customers with freight tracking and status information in an efficient and professional manner.
What you’ll do:
You have these skills:
And these qualifications:
Extra credit if you have:
Physical Requirements:
Work Environment:
At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.
#SAT
Full Time
Transportation
$49k-64k (estimate)
04/14/2023
05/16/2024
spanalaska.com
KODIAK, AK
200 - 500
1978
TOMIO DEMURA
$50M - $200M
Transportation
Extreme reliability provides for long-lasting customer loyalty. Span Alaska has been proudly serving Alaska since 1978 with a simple philosophy thats proven itself for more than three decades: honesty and integrity, attention to detail, and plain ol good service just make for good business. Its simple, effective, and profitable for both Span Alaska and our customers. For Span Alaska, service goes beyond delivering on our immediate commitments. It means building relationships with our customers, constantly investing in and improving our services, and hiring and retaining the most capable people... in the industry.
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The job skills required for Customer Service Technician include Customer Service, Billing, Time Management, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Technician positions, which can be used as a reference in future career path planning. As a Customer Service Technician, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Technician. You can explore the career advancement for a Customer Service Technician below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Technician job description and responsibilities
Consults with customers to establish needs and offer the most appropriate solutions, providing the most gracious and highly professional service with patience, empathy, and the finest care.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Technician jobs
Have a clear escalation pathway.
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Creating the bond and the trust.
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Define customer service responsibilities.
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Establish continuous communication with other departments.
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Step 3: View the best colleges and universities for Customer Service Technician.