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Customer Service Representative
Apply
$37k-46k (estimate)
Full Time 1 Week Ago
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Motion Recruitment is Hiring a Customer Service Representative Near Phoenix, AZ

Our client , a leading bank that provides a full range of banking products and services, is seeking to hire a Client Service Advisor to join their team in Phoenix, AZ!

*This is a 1-year contract to start, with the opportunity to extend or convert*

*Hybrid in Phoenix, AZ*

Responsibilities

  • This position provides advanced operational support for a business unit in the execution of daily activities in support of the business Go platform.
  • Facilitates processes and associate workflow while ensuring compliance with all applicable regulations and policies.
  • Maintains records or systems crucial for business operations.
  • Answers inquiries and resolves issues, updating department records or systems accordingly, in alignment with service standards and business goals.
  • Assists in the identification of process inefficiencies or opportunities for improvement.
  • Sreamlines the workflow for other associates within the business unit through operational activities. Identifies and communicates process inefficiencies. May offer recommendations for process improvements.
  • Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials.
  • Maintains and updates department records either physically or within a system.

Qualifications

  • High School Diploma or GED
  • 2 years of experience in Financial Services or Operations Support OR experience in Financial Services or Operations Support
  • Inbound call center experience

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

04/19/2024

EXPIRATION DATE

05/02/2024

WEBSITE

motionrecruitment.com

HEADQUARTERS

BOSTON, MA

SIZE

500 - 1,000

FOUNDED

1994

CEO

BETH GILFEATHER

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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