WHAT WE ARE LOOKING FOR: This position is responsible for assisting the property manager in the overall operations of thecommunity, development of the team, and maintaining community compliance with allpolicies, procedures, and internal quality control standards. Through dynamic leadership youwill be tasked with creating extraordinary experiences for customers and team members. WHAT WE EXPECT FROM YOU: * Encourage and build positive relationships with team members, customers, andvendors * Create valuable experiences by providing high levels of customer service to allcustomers and team members * Assist in hiring, training, coaching, counseling and managing of team * Ensure Southern Management policies, procedures, and internal quality controlstandards are upheld at all times * Demonstrate behaviors that cultivate a positive work culture and align with SouthernManagement's mission, vision, and values * Assist in preparation of annual budget and community plans * Assist in management of all day-to-day operations on-site * Support all marketing and sales efforts * Perform leasing, service coordination, administrative, bookkeeping and collectionduties, as necessary * Respond in emergency situations, as needed * Stay abreast of industry trends * Contribute to community/company engagement efforts * Perform other duties as assigned by manager and/or supervisor JOB KNOWLEDGE & SKILLS: * Excellent written and verbal communication skills * Exceptional customer service skills * Ability to effectively lead, coach, and motivate * High-level critical thinking skills * Knowledge of current applicable laws * Strong organizational skills * Excellent interpersonal skills * Adaptability and flexibility in fast paced environments * Aptitude with Microsoft Word and Excel * Experience with Yardi software products a plus