Job Title: Service Assistant (Seasonal)

Reports To: Service Representative/Service Manager 

FLSA Status: Non-Exempt 

Classification: Full Time- Seasonal

Job Summary: 

• The Service Assistant goes with the Service Representative and is responsible for accurately and safely delivering products to customer accounts with a sense of urgency and faster-than-average work pace. 

Position Duties and Responsibilities:

• Provides continuous, courteous and professional customer service to customers, store personnel, and store customers.
• Completes deliveries in timely manner and ensures accuracy of billing to customers.
• Comply with all driving safety and State law regulations.
• Follow the stores procedures to dispose of all empty cardboard cases and paper wrap.
• Re-pack product as required or directed.
• Responsible to communicate in an effective and timely manner with Service Managers.
• Ability to work a schedule that includes early mornings. (3:00am - 5:00 AM start times)
• Other duties assigned.

Position Requirements:

• Exceptional customer service and satisfaction is a priority.
• Ability to accurately complete all required paperwork, accounting and documentation.
• Ability to solve practical problems.
• Ability to work in a friendly manner as part of a team and to develop effective working relationships with colleagues, customers and their staff.
• Ability to communicate clearly and concisely.
• Ability to accurately add, subtract, multiply and divide all units of measure.
• Ability to be punctual in meeting route scheduling and attention to detail.
• Punctual and dependable.

Minimum Qualifications:

• High School graduate or GED.
• Valid Driver's License

Physical Requirements:

• Sitting 30%
• Walking, Bending, Lifting, Kneeling, and Twisting 70%
• The ability to lift and maneuver products weighing up to 50 pounds continuously through the day. 
• The ability to operate a variety of hand operated equipment (delivery carts, hand truck, etc.)

Note: Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making decisions pertaining to compensation.

Southern Crown Partners is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.