Position Summary

• Provides comprehensive administrative support to Human Resources
• Supervises department front desk customer service function, including student staffing
• Ensures both legal and procedural compliance for Family and Medical Leave Act (FMLA) benefits and other leave requests
• Monitors and tracks employee-reported leave time and associated medical verifications
• Reconciles payroll withholdings accounts for FICA/Medicare, Federal, State, and international taxes

• Ensures compliance of employee fee waiver and dependent tuition reimbursement benefits
• Reviews requests for unemployment benefits and files written protests when appropriate
• Coordinates monthly personnel action reports for review and approval
• Assists in reviewing nonresident alien work eligibility for employees and determines appropriate paperwork and supporting documentation to file with USCIS
• Processes all electronic and paper employment verifications
• Monitors and reconciles multiple department budgets
• Updates and maintains department website

Required Qualifications

• High school diploma or GED
• Knowledge of Microsoft Office Word and Excel
• Bookkeeping experience or evidence of math skills
• Evidence of strong organizational skills and attention to detail
• Ability to work independently with minimal supervision and in a team environment
• Demonstrated ability to handle multiple tasks with frequent interruptions
• Ability to handle sensitive and confidential information
• Excellent interpersonal, verbal, and written communication skills
• Demonstrated experience and understanding of customer service
• Demonstrated ability to work professionally with all levels of the organization

Required Information & Deadline

• Letter of interest addressing position qualifications
• Current resume
• Names and contact information of three professional references will be requested at a later date

Additional Information

About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.