We are looking for a Lead Front Office Coordinator to manage our front end on a daily basis and to perform a variety of clerical tasks. As the Front office Coordinator, you will face of the practice, positivity and a pleasant personality is essential, as this is also a customer service role. Multitasking skills are needed for this position.

Job Responsibilites:

Greet and welcome guests as soon as they arrive at the office

Register patients, ex: input demographics, scan ID and insurance cards, check in and out

Answer, screen and forward incoming phone calls

Confirm next day appointments

Review faxes

Verify health insurance through portals

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

• Skills
• Basic computer skills
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Insurance verification

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Medical specialties:

• Orthopedics
• Urgent Care

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is the difference between copays, deductibles, and co-insurance?

Experience:

• Insurance verification: 1 year (Required)
• Medical office: 1 year (Required)

Ability to Relocate:

• Miami, FL 33143: Relocate before starting work (Required)

Work Location: In person