Job Description Summary

Job Description

Key Job Functions

• Supervises time punching entry and exit of employees.
• Maintains casual employee sign in and out logs.
• Controls visitor traffic and issues passes, when appropriate.
• Controls and examines all incoming and outgoing parcels, packages and issues passes when approved.
• Monitors alarms for fire stairwells and meat freezer.
• Supervises and operates opening , closing of receiving Dock gate.
• Maintains base radio for security Department.
• Has hotel key cabinet, supervises key sign out and in.
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• You will consistently deliver our GUEST model:
  • Greet or welcome everyone, warmly with a smile
  • Use eye and ear contact and guest’s name
  • Establish/anticipate needs
  • Solve and own all requests/complaints
  • Thank everyone

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Education and/or Experience

High school diploma. Prior security or Hotel timekeeper experience. Able to comply with management policies as dictated. Able to handle situations of possible conflict with employees. Flexible working hours including night work.

Other Skills and Abilities

Must be able to work flexible hours and rotating shifts if necessary.

Other Qualifications

Valid Driver's License helpful to drive Gem Car.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. Working in confined area - immobility. The employee must occasionally lift and/or move up to 50 pounds.

Additional Job Information/Anticipated

Pay Range

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Work tasks performed outdoors are subject to the existing climate and environment.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.