Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in more than 30 cities spanning eight countries and three continents. Sonders innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

The **Associate Sales Manager, Group** is responsible for growing Sonders RevPar through prospecting, booking, and management of inbound group business. This seller will be a full service, one-stop contact for inbound group leads and reservations management. The Associate Sales Manager, Group will lean on their prior experience to secure future group blocks for Sonders priority cities and hotel & apartment inventory - keenly focused on mid-week business. Well versed in the hospitality sales process and skilled at simultaneously managing multiple projects, this position will also act as the liaison between the sales team and the city operations teams to ensure a flawless booking process for all group attendees, planners and decision makers. This seller is a self leader and knows how to proactively nurture relationships with a tactical approach to drive overall revenue and brand loyalty.

**AT SONDER YOU WILL:**

* Capture and convert inbound accounts: Leverage your experience and network to capture inbound accounts in key cities that are an optimal fit for Sonder. Leverage your sales super powers to build a base of interest amongst relevant group travel buyers, ensuring the pipeline of prospect accounts is always full and growing.

* Account Management: Drive the process through to operation hand-off, with a focus on rooms only group business. Continue to develop and maintain account production in key Sonder cities by utilizing our account management system to manage the process and information.

* Work closely with partner teams such as Sales Operations & Strategy, Revenue Management, Finance, and Inside Sales to ensure that group accounts needs are met from a booking and service perspective.

* Partner with Market Operations to create successful hand-off of group guests from booking to post-booking, to pre-arrival to arrival phases of the stay.

* Coordinate rooming list, monitor cut off dates, obtain rooming list by the cut off date and in accordance with the sales contract, set up billing arrangements, special requests, VIP clients, and coordinate group arrivals with city operations teams.

* Meticulously Maintain unit blocks across all sales systems to ensure accurate reports and revenue forecasts.

* Assist with customer service inquiries for group accounts and ensure quick resolution while also keeping all internal stakeholders updated.

* Provide consistent, exceptional customer service to all internal and external customers.

* Prepare Group Resumes/Turnover forms to ensure appropriate information communicated to City Operations Teams for flawless execution.

* Ensure all leads and reservations are accurately entered into and managed in Salesforce.

* Process group commission payments to third parties in partnership with FinOps.

* Actively Participate in departmental and cross-functional meetings.

**WHAT WE LOOK FOR:**

* Minimum 2 years successfully driving hotel group sales, and nurturing existing clients, in a growing service-based organization.

* Proven success as a trail-blazer, incredible ability and passion for building something new in a growing organization.

* Proven success in driving an organizations revenue through targeting, negotiating with, and securing new productive partnerships and business.

* Thorough understanding of hospitality sales process. Understanding of hospitality reservations, rate quoting, and distribution processes is very beneficial.

* Incredible balance of left & right brain; extremely organized and extremely communicative.

* Solid financial acumen; understands how the teams goals support the organizations financial goals.

* Passion, positivity, and an ability to flex with a growing organization!

We also have great benefits to make your life easier so you can focus on what youre best at:

* Competitive compensation

* Generous stock option plan

* Medical, dental and vision insurance

* Exempt team members have paid time off. Non-exempt team members accrue paid time off.

* Annual free credits and discounts to stay in Sonders

* A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.**

**Qualified individuals must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If a reasonable accommodation is needed, please email** leaves@sonder.com **with your name, role you applied for, and accommodation request. Sonder is committed to the full inclusion of all qualified individuals.** *Resumes sent to this email will not be reviewed.*

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