Overview

Business Analyst 

Las Vegas, NV (Hybrid)6-Month Contract (Potential temp to hire)

Job ID 2024-9882

Solugenix is assisting a client, a leading financial services company, in their search for a Business Analyst. This is a 6-month contract opportunity based out of Las Vegas, NV (Hybrid).

The Timeshare Business Analyst and Trainer will oversee, develop, coordinate, and administer internal training programs for Vacation Ownership Services division employees.

Qualifications:

• Must have high school diploma or equivalent.
• Bachelor's degree is highly desirable.
• Minimum Degree Required: Completed High School (Diploma or GED).
• 1-3 years of directly related experience.
• Analytical skills, Ability to interview, formulate questions, Data management skills.
• Has basic knowledge of general business environment/operation and has general cost-benefit awareness.
• Good written and verbal communication skills to define parameters to meet business requirements. Standard MS skill set.

Responsibilities:

• Gathers information and data on business processes and procedures.
• Receives/identifies problem or process issues and inefficiencies, researches alternatives, contributes to presentations, tests to confirm, and participates in implementing solutions for defined business processes.
• Works with business partners to create documentation of business processes, training procedures, and standard operating procedures.
• Generates/monitors standard reports. Reviews and audits information.
• Assists in coordinating, conducting, or facilitating general and specific training programs for organization employees.
• Assists in preparing training plans relevant to the material.
• Keeps records and gathers information from course evaluations. May suggest improvements.
• Delivers established training courses.
• Provides orientation and onboarding training to new division employees.
• May travel to other locations to assess needs, deliver training, and/or perform other business needs.
• Performs after-hours/weekend testing of system enhancements and fixes. This could be within the division or in conjunction with other client groups (both onshore and offshore).
• Monitors the shared email inbox to assist system users with inquiries, requests, and/or issues.
• Gathers information on business objectives from management, determines training needs, and recommends solutions.
• Actively participates in the design of training/instructional materials including web publications, policy and procedure manuals, and client-specific guidelines.
• Translate business requirements into system definitions and solutions.
• Resolve system problems to ensure customer processes run smoothly. Document business processes, training procedures, standard operation procedures, and project status, among others.
• Identify training needs, standardize training initiatives, and track and report on training success.
• Sets a positive example to others relative to professionalism and the respect of others to contribute to a positive tone in the workplace.

Required Skills:

Acceptance Regression Testing, Business Requirements, Documentation, Excellent Written and Verbal Communication Skills, Training Initiatives.

Additional Skills:

General Business, Training Programs, Offshore, Translate.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $33.65/hour to $33.65/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.

About the Client

Our client is one of the world's leading financial services company based out of Las Vegas, NV.

About Solugenix

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.