With you through life’s journey...

Social Security APPLY TODAY
Send your resume/transcripts

Is Hiring Now to:

lannette.campbell@ssa.gov

Social Insurance Specialist
(Claims Specialist) – Field Office

Federal Grade Levels
& Salaries:
GS-5: 39,576 GS-6: 44,117 GS-7: 49,025 GS-8: 54,292 up to 70,578

Location: Oklahoma City, Shawnee

Customer Service Representatives (CSR) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CSR, you would be responsible for providing the public with information about SSA’s programs and services, reviewing and evaluating information to determine eligibility for the benefits SSA administers, and updating records using SSA’s computer systems.

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REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education. Visit the link or scan the QR code below to read the qualifications for this position and other entry level positions:
Entry Level Position Qualifications Visit SSA.GOV/Careers
(https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_
Positions.pdf)

SSA.gov

SALARY & ADVANCEMENT
SOCIAL SECURITY

Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-8 level.
Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.

GREAT BENEFITS: Email questions to: lannette.campbell@ssa.gov

• Earn 13 paid vacation days a year, then

» 20 days a year after 3 years» 26 days a year after 15 years _________________________

• Earn 13 paid sick days each year
• 11 paid Federal holidays
• Health benefits including medical, dental, and vision; and access See current SSA job to flexible spending accounts vacancies at
• Life insurance USAJOBS.GOV

Pension benefits under the Federal Employees Retirement System

• Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary
• Flexible work schedules
• Potential overtime opportunities
• Potential telework opportunities
• Eligibility for the Public Service Student Loan Forgiveness Like us on Facebook

Program

SALARY INCREASES:
GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow! See OPM GS Pay Schedules
(https://www.opm.gov/policy-data-oversight/pay-leave/salaries- Follow us on LinkedIn wages/) for more information on GS pay tables and locality pay.

MAKE A DIFFERENCE IN YOUR COMMUNITY!
Social Security helps people through their life’s journey in many ways.
You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.

Questions
Call:

Lannette Campbell at: 1-866-331-2207 ext. 12501

Social Security Administration | December 2022 | Produced and published at U.S. taxpayer expense

Job Type: Full-time

Pay: $37,696.00 - $54,292.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Work setting:

• In-person
• Office

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person