Job Summary:

Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.

• Interview people applying for benefits.
• Review evidence and determine if someone is eligible for benefits.

Job Type: Full-time

Pay: $39,576.00 - $49,025.00 per year

Benefits:

• 401(k)
• 401(k) 5% Match
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Work setting:

• Hybrid work
• Office

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• El Dorado, AR 71730 (Required)

Ability to Relocate:

• El Dorado, AR 71730: Relocate before starting work (Required)

Work Location: Hybrid remote in El Dorado, AR 71730