Job Description
Are you seeking a professional opportunity that offers a friendly and positive work environment where you can work with helpful colleagues? Do you want to make a positive impact on your community while advancing your career? Look no further than Boulder Medical Center (BMC)!
BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325 clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.
We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.
Summary:
Boulder Medical Center (BMC) is seeking customer service oriented candidates to join our Business Office team! This position is benefit eligible working full-time 40 hours per week Monday - Friday.
Job Perks:

• Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Part-time employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).

Job Duties:

• Greets patients and answers questions in a professional manner.
• Receives and directs calls.
• Answers routine questions; refers patients to other clinic personnel when necessary.
• Takes credit card payment information over the phone.
• Maintains superior customer service.
• Answers the telephone promptly and follows the established guidelines.
• Is friendly, professional and informative to patients and staff.
• Shares information or concerns effectively with co-workers.
• Other duties as assigned.

Experience and Skills
Skills and Abilities:

• Strong attention to detail.
• Is able to multi-task.
• Remains calm under pressure and handles different situations tactfully.
• Maintains a high level of confidentiality.
• Performs basically routine procedures.
• Must use good judgment and discretion in screening patients in obtaining personal information required for patient medical record and history.
• Basic typing skills.
• Aptitude for thoroughness.
• Maintains a high level of accuracy and detail.
• Must possess the ability to work as a team in order to complete daily duties.

Education:

• High school diploma or equivalent.

Experience:

• One (1) year work experience involving public contact.
• Some computer experience, preferred.

The starting hourly pay range for this position is commensurate with experience:

• $16.69 - $21.70/hour (full pay range is $16.69 - $25.03)

This position will be posted for a minimum of three days, subsequently until filled.
Location:

• Boulder, CO