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US Imaging is Hiring a Call center agent Near Tampa, FL
US Imaging -
- Are you compassionate about helping others?
- Able to communicate and develop rapport on the phone?
- Do you want to work in a great team environment?
- Are you organized with great critical thinking skills?
- Are you detail oriented with the ability to handle complex issues?
- Are you reliable and dependable and ready to work?
IF so, US Imaging is looking for self-motivated individuals with the passion, drive, energy, and positive attitude to be a top performers.
You will be part of our Call Center VIP Medical Scheduling team and will engage with our clients to schedule their imaging procedures at one of our facilities across the United States.
The Member Service Agent is expected to provide exceptional customer service, educate the member, and / or assist the member with all aspects of the scheduling process.
Essential Duties and Responsibilities :
- Engage confidently with members
- Provide a high standard of service
- Efficiently handle all inbound and outbound calls
- Ensure accurate & timely system documentation
- Handle confidential information
- Liaison with physician offices and other providers
- Schedule appointments efficiently and conveniently for our members
- Effectively handle all follow-up
- Perform duties as assigned to ensure member satisfaction as assigned
Qualifications :
High School diploma / GED equivalent
Minimum 2 years of customer service experience
Proven experience in a competitive environment a plus
Bilingual - Spanish a plus
Demonstrated attention to detail and complex problem solving
Motivated, to meet and exceed goals
Professional image, reliable and dependable
Proficient with Computer Skills Including Microsoft Office applications (Outlook, Excel, Word, and PowerPoint.)
Compensation and Benefits :
All full-time employees are eligible for paid time off, holiday pay, medical, dental, vision, life insurance, voluntary life, LTD, and retirement 401k.
Competitive hourly rate of $19.50 with a monthly bonus opportunity.
We strive for a team environment in a fast-paced, fun work environment with onsite perks and celebrations.
Must be available to work Monday through Friday on site. The training program is 6 weeks long 9 : 00 am to 5 : 30 pm.
Interviewing for 9 : 00am - 5 : 30pm - M-F day shift.
Last updated : 2024-05-01
Job Summary
Full Time
IT Outsourcing & Consulting
$33k-43k (estimate)
05/02/2024
06/21/2024
us-imaging.com
SAGINAW, MI
<25
2006
SCOTT ROBINSON
<$5M
IT Outsourcing & Consulting
Related Companies
About US Imaging
US IMAGING INC. is a photography company based out of 400 S FRANKLIN ST, SAGINAW, Michigan, United States.
The job skills required for Call center agent include Customer Service, Call Center, Scheduling, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center agent. Select any job title you are interested in and start to search job requirements.
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