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We are seeking an IT Help Desk Support Technician role for a long-term contract in Fort Worth, TX.
IT HelpDesk Tech
Onsite required M-F
Description:
Our client is seeking an IT Help Desk Technician to perform technical support via phone.
Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests.
Experience and preferred qualifications:
A , HDI Support Center Analyst (or equivalent)
At least two years of experience providing technical support for a Windows 10/Office 365 enterprise environment
Must have Excellent written and verbal communication skills as this is a Phone support role.
Luna Data Solutions is an equal-opportunity employer. Candidates must be able to pass a background check. To apply, please email resumes to saritha@lunadatasolutions.com
Full Time
$48k-60k (estimate)
04/29/2024
05/12/2024
LunaDataSolutions.com
AUSTIN, TX
<25
2000
Private
DANA JONES
$10M - $50M
Business Services
Luna Data Solutions is a provider ofinformation technology staffing and customized project services.
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Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
02/13/2022: Lexington, KY
They help troubleshoot software and hardware concerns.
03/13/2022: Nashville, TN
To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
04/14/2022: Chattanooga, TN
Working with computer vendor technical support desks and allied services as per the organizational procedures.
03/23/2022: Saint Louis, MO
Determine the best solution based on the issue and details provided by customers
02/13/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
02/08/2022: Stamford, CT
Help desk technicians need a deep understanding of computer hardware and software.
02/20/2022: Lancaster, PA
A good help desk technician has the right balance of knowledge, communication skills, and patience.
02/11/2022: Battle Creek, MI
Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
02/28/2022: Chattanooga, TN
The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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