ServiceNow Architect Opened again

ServiceNow Architects

We have multiple ServiceNow Architect openings with AT&T. I have included the Architect job description but there are multiple positions open where

candidates do not need to be architect level. If they are lead developers, or strong senior developers with 10 years of experience I can find a place to

use them within this project. Let me know if any more information is needed. Thank you!

Don't look Steward in resumes just send simple ServiceNow architects , lead developers senior levels of whatever module you

get as they have multiple roles and apex will figure out for which module they can use them

Catalog and Portal are probably half the position Should hopefully find someone with both Knowledge Mgmt. should probably be one full resource Field Services Replacement for things like Force & Edge. Not sure to what extent Best Practices is specifically focused around development, broad scope w/in NOW, excellent communicator

We do not have Job IDs created in bullhorn yet so please email candidates over to me.

Positions: ServiceNow Architects also potentially some Dev/Lead Dev roles

Visas: Candidates must be able to work without sponsorship now and in the future ,

Locations: Candidates must be open to potential onsite in Dallas, TX or Atlanta, GA. Will look at strong candidates open to relocation.

10 years exp

Notes about the roles There is a lot of information below so if you find any strong architects please send over and I will be able to talk with them and figure out what they are the best fit for.

Where the below says Module Steward that person is going to need to be an Architect. Data Steward roles could be a lead dev, data SME, engineer or an architect....just someone very well versed in their area of expertise

*Wants all spots hired within the next 2 weeks* -- 2 round IV process- all virtual

Modules they are prioritizing:

• Reporting (On platform and Snowflake, etc integrations) Module Steward
• TMF Product/Service/Resource Catalog and Inventory Data Steward
• Contracts Data Steward
  • Vendor Contracts
  • Customer Contracts
• Customer Contacts Data Steward
• Service Catalog/Service Portal
• Knowledge Management
• Field Services Management Module Steward
• Development Best Practices (Flow Designer, Business Rules)

Reporting is BIG one, should be single person. On and off platform.

Module steward primarily concerned with single module (ITSM, ITOM, etc.) specific responsibility and ownership of a module ideally Architects

Data steward similar, need to understand the table they're responsible for. Doesn't necessarily need to have an architect background but strong background in that area WITHIN NOW

Customer Contacts How contacts get managed throughout the platform

WFO Workforce Optimization module (think of it like replacement for Fieldglass)

Catalog and Portal are probably half the position should hopefully find someone with both

Knowledge Management should probably be one full resource

Field Service Management replacement for things like Force & Edge.

Best Practices is specifically focused around development, broad scope w/in NOW, excellent communicator.

ServiceNow Architect Description:

The Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.

Key Deliverables:

- Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented

- Provide expert level support and technical mentoring to implementation team

- Maintain deep, comprehensive knowledge of ServiceNow's capabilities and constraints.

- Recognize and develop opportunities to leverage ServiceNow as a platform.

- As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables

- Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles

- Support practice build efforts to include development of practice intellectual property (IP)

- Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations

- Scoping and delivering Proof of Concept / Proof of Value engagements with prospects

- Responding to Request for Information/Proposal documents

- In conjunction with Sales Personnel and Professional Services, conduct transition briefing communicate commitments, expectations, etc. in preparation for deployment

- Act as the ServiceNow subject matter expert at Executive briefings/marketing events

Qualifications:

- More than 10 years of experience in the IT industry.

- Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products

- Experience as a developer is must.

- Engaging presentation style, with the ability to control and manage multiple presentation scenarios

- Ability to work under pressure and work on multiple campaigns at the same time

- Nice to have- Certified implementation specialist (ITSM, ITOM, HRSD or any other