CUSTOM CABINETRY INDUSTRY EXPERIENCE IS REQUIRED. We are looking for an individual who is passionate about serving others. This individual must enjoy interacting with customers, while helping to simplify complicated situations. A strong candidate can describe themselves as patient, calm, approachable, good listener, humble, and a team player. Signature is a team of individuals working together for the common good, focused on building lasting relationships, inspiring trust, and positively impacting our community.

Primary responsibilities:

• Provide excellent support to dealers through multiple forms of verbal & written communications
• Assess the nature & root cause of issues & provide timely resolutions
• Expert in Signature’s products and industry; partnering with peers throughout the organization
• Perform various computer-related tasks within proprietary order system
• Manage high volume of emails and phone calls

Qualifications:

• 2 years Customer Service experience required
• 2 years Custom Cabinet Industry experience required
• 1 year Microsoft Office Word / Excel experience required

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Work setting:

• In-person
• Office

Experience:

• Microsoft Office (Word / Excel): 1 year (Required)
• Custom Cabinetry Customer Service: 2 years (Required)

Work Location: In person