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Title: Operations Field Specialist
Department: Strategic Operations
Reports to: Sr. Manager of Strategic Operations
Location: Omaha, NE
Travel Required: Frequent, up to 50-75%
Compensation: $60,000 - $70,000, Salary exempt; based on experience
Office Hours: Monday-Friday, 8am-5pm
Who We Are.
Signal is an innovative company offering franchising to entrepreneurs or law enforcement for security guard service firms. Signal has redefined the security industry through branding, technology, and its leading-edge business model and is experiencing phenomenal growth. Our corporate office sells franchises, launches them, and provides all the facets of business support and development.
Your Role.
As the Operations Field Specialist, you will be responsible for ensuring that contract requirements are communicated and understood by all internal departments and Franchisees that provide services to our clients. You will assist with contract requirements, handling feedback and ensure our clients receive the best possible experience. In general, you will be responsible for assessing a client’s needs and finding ways to meet them to maintain healthy relationships all while working alongside our Franchisees.
What You’ll Do in This Role.
Account Management 50%
Relationship Development 30%
Training 20%
***This job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Other duties, responsibilities and activities may change or be assigned at any time due to organizational needs
Qualifications/Knowledge:
Skills/Abilities:
What’s in it For You?
The Office Environment:
As part of the company, you can expect to work in a standard office setting where there is a positive team atmosphere. Our office is a collaborative space where cross-department projects are frequent. Occasional overtime may be required as business needs dictate.You will have exposure to moderate noise levels and on occasion outside weather conditions (walking between buildings, networking events).
Physical Demands:
Requires sitting and standing associated with a normal office environment. Manual dexterity is needed for using a calculator, computer keyboard, and phone. This description is intended to provide only basic guidelines for meeting job expectations.
Physical Demands key:
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs./day)
O (Occasionally) – Walk, Reach above head, Climb, Crawl, Squat, Kneel, Bend, Carry 11 lbs. or more, Push/pull 11 lbs. or more
F (Frequently) – Stand, Sit, Handling/Finger dexterity, Reach outward, Carry 10 lbs. or less, Push/Pull 10 lbs. or less
Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Full Time
$55k-67k (estimate)
05/27/2023
06/18/2024