ABOUT US
We are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas with a passionate team of approximately 550 people. Our products are sold through TV on 80m homes through our live 24*7 broadcasts, our website, OTT, marketplaces, and social media.
We are the US retailing unit and subsidiary of Vaibhav Global Limited (VGL) which is a well-established vertically integrated company, founded in India about 35 years ago and listed on the Indian stock exchanges. The company has had a turnover of $246 million (in the financial year 2022).
The other retailing units of VGL Group are in the UK (Shop TJC) and Germany (Shop LC, Germany). Together, all the units ship out approximately 50,000 pieces of products to their customers in the US, UK, and Germany every day. In addition to the companies in the US, UK, and Germany, VGL Group operates offices globally in India, China, Indonesia, and Thailand.
We believe in supporting our community and protecting the environment with the purpose of Delivering Joy.
Our service to the community is run through our Your Purchase Feeds… program under which each retailing unit donates one nutritious meal to a school-going child in India, the US, and the UK for each item sold through all its platforms. Your Purchase Feeds… has provided over 40 million meals to kids until now in the US. Our mission statement embraces the ambitious goal of distributing one million meals each day to children in need by 2031. We believe that Your Purchase Feeds… provides more than just a meal: it feeds the hearts, minds, and futures of children.
We are committed to protecting the environment by constantly working on reducing our carbon footprint and becoming net zero by 2032. Our offices in India function on solar power, and each business unit is working towards getting a LEEDS certification.
We live by and are inspired by our core values of Teamwork, honesty, commitment, passion, and a positive attitude, which form the basis of every decision we make.
MERCHANDISING ASSISTANT MANAGER – ROLE OVERVIEW
As the Merchandising Assistant Manager, you will be responsible for setting up new styles, managing sample requests, web images, and catalog layout creations and management of the Merchandising Assistants creation.
Work Location – 100 Michael Angelo Way, Suite 300, Austin, Texas 78728
Reporting Manager – Director of Merchandising
Job Responsibilities
I. Managerial Responsibilities
- Delivery of timely one to one’s (1 to 1’s) and preparing and delivering mid-year and year-end performance evaluations.
- Promote professional and personal development of individual team members by utilizing computerized and other systems for tracking service, and quality, setting productivity goals, training, and coaching interventions and career opportunity programs, and researching information and troubleshooting.
- Working with OQM, process team for OFIs and all process improvements.
- Work with CS team to clear needed orders and answer merchandising questions.
- Ensure all Marketing inquiries are reported, and all requirements are handled.
- Take proactive steps to manage employees’ attendance in accordance with company policies.
- Ensure all team members have access to, understand and are kept current on company policies and procedures.
- Coordinate changes in staffing schedules and overtime requirements, if applicable, in accordance with company guidelines.
- Provide ongoing management and coaching.
II. Individual Responsibilities
- Support in the buying processes while collaborating with the Merchandising team
- Ensure timely payments to vendors are made.
- Audit all invoices vs POs, ensure ERP transactions are clear and understood.
- Maintain department Amazon Account
- Assist with department expense and reimbursements
- Responsible for and managing the team for:
- Setting up new products in the company’s order management system.
- Finding and correcting problems before order entry.
- Building layouts from provided information and uploading prior to creative reviews.
- Collaborating with different staff of any sample changes or requests.
- Compiling and organizing SKUs for new products.
- Assisting in process to order, track, secure, and manage all product samples.
- Manage and direct Strap Team for product descriptions.
- Monitoring and correcting any description issues.
- Providing back-up support to the Schedulers.
- Working with vendors on any merchandise issues.
- International and domestic travel may be required.
- Comply with company policies and procedures.
- All other duties as assigned by manager.
Skills/Experience
- Bachelor’s degree in merchandising or related field with five years retail or relevant experience with two or more years of supervisory experience.
- Must possess analytical skills and basic accounting knowledge.
- Team-oriented person with excellent interpersonal skills.
- Must have attention to detail and strong organizational skills.
- Strong professional and interpersonal skills.
- Excellent oral and written communication skills.
- Desire to learn about sales-driven industry and be able to work independently.
- Knowledge of International Sourcing, with an emphasis on China, India, Africa, and South America.
- Knowledge of the jewelry manufacturing process
- Ability to effectively utilize various software applications including Microsoft Office Suite.
- An ambassador of our Core Value: Teamwork, Honesty, Commitment, Passion and Positive Attitude.
Physical Requirements
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one workplace to another.
- Adjusting or moving objects up to 40 pounds in all directions.
- Repeating motions that may include the wrists, hands and/or fingers.