Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist our General Manager to lead the team as an Assistant Manager. This is a role for someone with Team management skills who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you!

What we offer: Let’s look at what Dogtopia does for you

• It’s always bring your dog to work day!
• Education in basic dog obedience and training
• Fun, dynamic team culture with more than 60 locations
• Career progression based on performance
• Additional certification programs available
• Competitive wages with flexibility in scheduling
• Learn key skills related to customer service, teamwork, or even sales!
• Now that we have the fun out of the way let’s get into what you can offer us.
• Team Management
• Assist in creating staff schedules and helps monitor daily schedules
• Maintains optimum staffing and development with all employees
• Leads by example by coaching all on contributing to a positive team-oriented culture.
• Delivers written performance reviews and give employees positive acknowledgement when due!
• Help coach the staff on our Dogtopia-isms
• The rules by which we, as Dogtopians live by are: We
• LOVE
• life unconditionally like a dog.

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety. We PLAY to our fullest potential.

We TREAT every day like It’s the Most Exciting Day Ever!

• Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
• Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards.
• Inventory management of cleaning, dog and First Aid supplies.
• Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.
• Financial and Administrative
• Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints
• Actively communicates team developmental needs and issues to management to ensure growth
• Develops team in up-selling and using dog Evaluations to grow revenue.
• Communicates any concerns or needs to franchise owner proactively and partnering after attempting to resolve issues.
• Work with team to assure our Quality of Care sets the standards for dog care.
• Customer Service and Presentation
• Maintains a neat and organized Front Desk team and area at all times. This includes holding team to professional clean dress
• Keeps the team members engaged in their duties.
• Strive for high customer review ratings!
• ENJOY your team! GROW your team! And PLAY to your fullest potential
• As the Assistant Manager you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.

Benefits offered:

• Paid time off
• Employee discounts
• Workplace perks such as food/coffee and flexible work schedules
• Others

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• Employee discount
• Paid time off

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Supervisor/Managing: 1 year (Required)

Ability to Commute:

• Austin, TX 78757 (Required)

Work Location: In person