11 Office Manager Jobs in Jonesboro, GA
Shippers is Hiring an Office Manager Near Jonesboro, GA
Since its founding in 1901, The Shippers Group has grown and evolved to continuously Understand. Deliver. Improve. for the array of regional, national and Fortune 100 customer businesses we serve.
The Shippers Group is currently seeking a Customer ServiceManager to join our Jonesboro, GA team. As our Customer Service Manager you are responsible for developing and maintaining long-term relationships with our customers. You will also act as the liaison between your clients and cross-functional internal teams to ensure the timely and successful delivery of products and services.
Required Experience:
Responsibilities
- Manage department of 6-7 staff (scheduling, training, etc.)
- Manage full lifecycle of a customer account
- Answer customer inquiries received via phone and email and pro-actively handle outbound communications and follow ups
- Serve as Subject Matter expert in all matters related to customer products
- Prioritize all new service business prospects, develop and implement conversion sales plan.
- Assist in the resolution of customer service problems or disputes that might arise from your customer base.
- Keep customer database current and complete at all times
- Work on special projects for customer
- Create Miscellaneous Orders / Corrective Actions
- Accountable for all aspects of order management
- Accountable for all aspects of after sales support
- Maintain customer schedules, as required
Qualifications
- 3 yrs. Experience
- Experience in 3PL or Warehouse/Distribution
- Understanding of distribution and supply chains
- Strong business acumen, problem solving and analytical skills
- Project management skills
- Exceptional verbal and written communication skills
- Strong initiative and influence skills
Benefits:
Progressive benefits package including: Medical, Dental, Vision, Life, Matching 401(k), company paid Long Term Disability, and supplemental products. In addition we offer tuition reimbursement, generous Paid Time Off Program, Referral programs and much more.
Job Summary
Full Time
$68k-90k (estimate)
01/26/2023
05/17/2024
The job skills required for Office Manager include Customer Service, Problem Solving, Written Communication, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Manager positions, which can be used as a reference in future career path planning. As an Office Manager, it can be promoted into senior positions as an Office Manager, Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Manager. You can explore the career advancement for an Office Manager below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
