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A Customer Service representative is expected to work with our clients by promoting the highest level of service and professionalism. We work with a wide array of clients who rely on the highest quality of service and dedication. Customer Service Representatives are expected to project a positive company image and experience through phone interaction. They should support interactions with customers through multi messaging campaigns such as email, mail, phone, task systems, and chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the entire merchant processing industry as well as the entire transaction cycle.
Responsibilities
Qualifications
Full Time
$37k-47k (estimate)
03/20/2024
05/05/2024
shift4.com
ALLENTOWN, PA
500 - 1,000
1994
Public
JARED ISAACMAN
$500M - $1B
Shift4 is a Pennsylvania-based omnichannel platform that offers solutions including payment processing and POS management for industries such as retail and hospitality.
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Billing, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.