Our client company is one of the top home and internet providers in the New York and New Jersey Metropolitan area. They excel in delivering gigabit data, voice, and unified communication solutions to a vast spectrum of customers - ranging from residential dwellers to large corporate enterprises.

Description

As a Field Technician, you will engage in a pivotal role by establishing and maintaining cutting-edge communication systems, concentrating on voice and data telecommunications network circuits and equipment.

Responsibilities

• Execute the installation of POTS and data service, inclusive of both indoor and outdoor wiring. Test and troubleshoot circuits meticulously.
• Strategically plan network installations by comprehensively analyzing customer orders, technical manuals, and specifications. This involves preparation through equipment procurement, tools, and site evaluation.
• Set up voice and data networks by managing cables, integrating telecommunications equipment, and ensuring adherence to industry benchmarks.
• Certify optimal service functionality by evaluating circuits and equipment, addressing anomalies promptly.
• Collaborate seamlessly with network operations teams, diligently documenting all processes for future references.
• Ensure consistent network functionality, undertake necessary reparations, and maintain updated documentation.
• Uphold commendable customer relationships by promptly addressing concerns and queries.
• Guarantee a safe operational environment, observing established codes and regulations.
• Efficiently manage inventory, track supplies, and place orders as necessary.
• Continuously upgrade knowledge base by leveraging educational resources and industry publications.
• Foster organizational reputation by taking ownership of diverse roles and driving value through exceptional performance.

• Mastery in Telecommunications Systems Engineering, coupled with profound knowledge in Telecommunications Technologies.
• Strong analytical, functional, and technical abilities.
• Ability to work autonomously, showcasing meticulous attention to detail.
• Stellar verbal communication and documentation skills.
• Minimum of five years' hands-on experience in troubleshooting and repairing telecommunication lines.
• A pristine driving record, with the understanding that any discrepancies might jeopardize employment.
• Basic literacy skills, equivalent to high school graduation or GED.

Physical and Sensory Requirements

• Ability to lift significant weights, with or without assistance.
• Proficient balance and coordination skills, necessary for ladder climbing and cable installations.
• Acute vision and color discrimination abilities for tasks like reading schematic diagrams.
• Apt hearing, speech, and dexterity for typical office tasks.
• Proficiency in handling tools and intricate electronic components.
• Endurance and agility to work in tight spaces and perform equipment installations.

Benefits

• Comprehensive Medical, Dental, Vision, and Prescription Plans.
• Flexible Spending Accounts.
• Short- and Long-Term Disability Coverage.
• Supplemental Life and AD&D coverage.
• 401(k) Retirement Savings provisions.
• An Employee Assistance Program.
• Generous Time Off and Holiday benefits.

Salary: USD $40-65,000.00 gross/year