HireArt is helping a global proptech company find an experienced Operations Specialist - Field Technician to work for its New York-based operations.
In this role, you'll be primarily responsible for completing interior installations/repairs (up to brand standards) as well as keeping operations managers informed of potential repairs, actions being taken, and the status of any major maintenance projects.
We're looking for candidates who have a service attitude, a desire to transform your career, and an entrepreneurial spirit.
The ideal candidate is a stickler for detail, proactive, skilled in general maintenance tasks, and thoughtful as to ensure that the property is continuously in pristine condition for our client's guests.
As an Operations Specialist - Field Technician, you'll:

• Work with the company’s team of Operations Managers to ensure its properties are fully-equipped and move-in ready for guests.
• Be the company's "boots on the ground" to ensure new properties are furnished according to the company standards, resolve maintenance matters/repairs and technology issues (e.g., furniture assembly, WiFi troubleshooting, lockbox placement, painting touch ups, cosmetic repairs, etc.).
• Perform unit check-in/-outs before and after every guest stay to ensure each apartment meets business and guest quality standards.
• Carry out home walkthroughs to ensure all quality assurance criteria are met when it comes to post maintenance/service requests, interiors/furnishing specifications, and overall design and aesthetics.
• Support ad hoc team projects such as key inventory management, inventory organization of local storages, and filming check-in videos.
• Demonstrate operational efficiency in the field by serving as the main point of contact between our Operations Leaders and the Customer Experience team.
• Balance operational workflows with independent on-the-go tasks and critical time-sensitive needs
• Problem solver, with the ability to thrive in a fast-paced "get the job done" culture
• Ability to perform simple handyman tasks and household fixes
• Strong organizational skills with a keen attention to detail
• Ability to routinely lift more than 30lbs
• Enthusiasm for driving operational excellence and efficiency
• Ability to adapt quickly to daily needs and schedule changes
• Confident proficiency in technology usage (email, Slack, G Suite)
• Access to a reliable vehicle and driver’s license
• A positive, driven, upbeat, and friendly personality

Benefits:

• Pre-tax commuter benefits
• Employer (HireArt) Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short and long term disability and life insurance
• 401k package

Commitment: This is a full-time, contract-to-hire position staffed via HireArt and based in New York, NY. It is open to candidates local to the New York, NY area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.