Servpac is Hawaii's Cloud Solution. We offer best-in-class solutions to hundreds of local businesses, including Cloud Computing, Data Colocation, Managed IT Services, Disaster Recovery Office Space, Fiber Internet and VoIP Business Phones. We are a fast-paced company looking to add highly-motivated individuals to our team. If you have a "can-do" attitude, are a constant learner and passionate about your work, Servpac is the place for you. Our company has been recognized as one of Hawaii’s Best Workplaces by Hawaii Business Magazine and Pacific Business News for the last ten years.

Responsibilities

• Manage new customer setups from the time contract is received to final billing.
• Work with Project Managers and technicians to ensure installations are completed on time.
• Internal coordination and scheduling of phone and internet installations for new and existing customers.
• Ordering, changing and cancellation of circuits from Vendors/Carriers.
• Interface with property management to schedule site surveys, cable/equipment installations and other building projects.
• Special Engineering Project Management, e.g. network expansion and setup.

Skills:

• Must have excellent organizational and time management skills
• Must have excellent communication skills, includes both written and verbal
• Must be detail oriented
• Must have flexibility and able to adjust to changing schedules and meet deadlines
• Works well in a fast paced environment, ability to multitask and manage multiple projects
• Must have excellent interpersonal skills
• Project Management experience in Service Provider/MSP/ISP Industry is a plus

We offer employees an inclusive work environment with a competitive benefits package, including:

• Comprehensive health insurance package
• PTO days
• Employer matched retirement plan
• Flexible work schedule
• Paid volunteer/community service days
• Phone and internet monthly stipend
• Work anniversary gift cards
• Weekly training seminars
• Education reimbursement
• Office snacks
• Team building events
• Free parking

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Honolulu, HI 96819 (Required)

Work Location: In person