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Are you frustrated with your company treating YOU and every Customer as " just another number" ?
Are you tired of your boss yapping about "customer focus" then flippin' a 180 and griping at you for spending too much time on the phones?
Do you have a secret competitiveness under the hood, but you're surrounded by people that .... JUST... DON'T.... CARE...?
Imagine a world where your performance is recognized and valued for creating raving fans.... ONE Client at a Time !
If you answered yes, hold the phone! We need to talk.
Are You the Next Legend?
This IS NOT your average call center "where everything's a statistic" ... and you're stuck on some dead-end career path. Our client care team is so crucial to Service Legend's success we literally call it "The Mission Control Team".
For sure, we are wildly passionate about developing your career AND we will invest equally in your personal development because... your dreams matter here! You will be welcomed into the happiest bubble on Earth , where every day you get to do whatever it takes to have each client say "WOW, I Love those Guys!"
Who We Are
Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY .
What's it like to Work at Service Legends?
We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.
Essential Job Functions
Essential Job Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
Preferred Qualifications:
Compensation & Hours
The "Goodies"
As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:
It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.
Full Time
$37k-46k (estimate)
04/26/2024
05/11/2024
www.servicelegends.com
Des Moines, Iowa
25 - 50
Elly Esther
Specialty Trade in Construction
At Service Legends, they are proud to be a leader in heating and cooling in the Des Moines metro area. They specialize in furnace installations, air conditioner installations, furnace repair, air conditioner repair and tune-ups for air conditioners, furnaces and more. Having served the Des Moines area for decades with legendary customer service, it's safe to say they have earned a Ph.D. in keeping their customers comfy.
The following is the career advancement route for Customer Service Agent (10am - 7pm) positions, which can be used as a reference in future career path planning. As a Customer Service Agent (10am - 7pm), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent (10am - 7pm). You can explore the career advancement for a Customer Service Agent (10am - 7pm) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.