Purpose. Answer phone calls from West Bank Customers and staff members to assist them with any questions or issues that they have on their accounts. Develop strong relationships with customers ultimately having a positive impact on customer retention. Essential Duties & Responsibilities. Customer Service. As one of the Bank’s primary contacts with its customers, consistently provide a professional service experience for each inbound or outbound c...
This position serves our customers by effectively and efficiently processing both financial and non-financial transactions. Serving as our customer’s primary point of contact, this position helps the bank build strong relationships by providing an outstanding community banking experience. Also an alternate to coin vault and mini vault. Essential Duties & Responsibilities. Build Strong Relationships. by acting as the bank’s primary contact with it...
Purpose. This position is responsible for providing in-window training of new employees in their role as tellers and for providing ongoing coaching of Main Bank tellers. The position also serves our customers by effectively and efficiently processing both financial and non-financial transactions. Serving as our customer’s primary point of contact, this position helps the bank build strong relationships by providing an outstanding community bankin...
Purpose. Provide financial solutions for bank customers. Proactively cultivate new customers and retain and develop existing customer base by assessing needs and offering West Bank products and services. Develop strong customer relationships to maintain and grow new business. Actively service and maintain customer accounts. Essential Duties & Responsibilities. Build Strong Relationships. as you provide and help create an outstanding service exper...
