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Serra Honda of Sylacauga
Sylacauga, AL | Full Time
$38k-55k (estimate)
10 Months Ago
Service Writer
$38k-55k (estimate)
Full Time | Retail 10 Months Ago
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Serra Honda of Sylacauga is Hiring a Service Writer Near Sylacauga, AL

Job SummaryWe are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
BenefitsCompetitive payMedical, dental, and vision insurance401kPTOEmployee discountsCareer growth opportunitiesResponsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequentlyIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualifications
High school diploma or equivalentValid commercial driver’s license & clean driving recordAccredited training in service advisor skills, customer satisfaction, and quality controlAutomotive service advisor three years experience perferredAbility to read, write and speak English fluentlyAbility to concentrate and accomplish tasks despite interruptionsMultitasking skillsProficient use of computers/business machinesAbout Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$38k-55k (estimate)

POST DATE

08/05/2023

EXPIRATION DATE

06/13/2024

WEBSITE

serrahonda.net

HEADQUARTERS

BIRMINGHAM, AL

SIZE

<25

FOUNDED

2011

CEO

JAGORREN KELLY

REVENUE

<$5M

INDUSTRY

Retail

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About Serra Honda of Sylacauga

Serra Honda of Sylacauga Sylacauga, a Sylacauga Honda dealer offering new Honda cars, used cars Sylacauga, pre-owned Honda service, parts and auto finance at our Honda dealership in Sylacauga Alabama.

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