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5 Service Writer Jobs in Birmingham, AL

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Serra Volkswagen
Birmingham, AL | Full Time
$43k-63k (estimate)
1 Week Ago
Craneworks
Birmingham, AL | Full Time
$43k-62k (estimate)
1 Month Ago
Serra Nissan
Birmingham, AL | Full Time
$42k-62k (estimate)
2 Weeks Ago
Fleetpride
Birmingham, AL | Full Time
$43k-62k (estimate)
1 Month Ago
JEFFERSON COUNTY COMMISSION
Birmingham, AL | Full Time
$40k-55k (estimate)
1 Month Ago
Service Writer
Serra Nissan Birmingham, AL
$42k-62k (estimate)
Full Time | Retail 2 Weeks Ago
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Serra Nissan is Hiring a Service Writer Near Birmingham, AL

Job Summary: We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
  • Competitive pay
  • Medical, dental, and vision insurance
  • Life insurance
  • 401k
  • PTO
  • Employee discounts
  • Career growth opportunities
Responsibilities
  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
  • High school diploma or equivalent
  • Valid commercial driver’s license & clean driving record
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Automotive service advisor experience
  • Ability to read, write and speak English fluently 
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers/business machines
About Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$42k-62k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

06/07/2024

WEBSITE

serranissan.com

HEADQUARTERS

BIRMINGHAM, AL

SIZE

100 - 200

TYPE

Private

CEO

KRISTINA SIERRA

REVENUE

$5M - $10M

INDUSTRY

Retail

Show more

Serra Nissan
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Serra Nissan
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Serra Nissan
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The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.

Craneworks
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