644 Customer Service Assistant Jobs in Columbus, OH
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Seronda Network is Hiring a Customer Service Assistant Near Columbus, OH
Join Our Team: Customer Service Assistant
Are you passionate about delivering exceptional customer service and making a positive impact? Seronda Network is seeking a dedicated Customer Service Assistant to join our team and help us provide outstanding support to our clients and customers.
About the Role: As a Customer Service Assistant at Seronda Network, you'll be at the forefront of our commitment to excellence in customer service. You'll assist our clients and customers with inquiries, provide information about our products or services, and resolve any issues or concerns they may have. Your role is essential in ensuring that every interaction with Seronda Network is positive and memorable.
Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
- Provide accurate information about our products, services, and policies to customers.
- Process orders, returns, and exchanges efficiently and accurately.
- Resolve customer complaints and issues in a timely and effective manner, escalating to management when necessary.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to address customer concerns and improve the overall customer experience.
Qualifications:
- High school diploma or equivalent; bachelor's degree in Business Administration or related field preferred.
- Previous experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Proficiency in Microsoft Office suite and customer service software.
Benefits:
- Competitive hourly wage: $18 - $22 per hour.
- Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
- Opportunity to work in a dynamic and collaborative environment.
- Potential for career growth and advancement within the company.
- Access to training and development resources to enhance your skills.
- Comprehensive benefits package including medical, dental, and vision insurance.
If you're ready to make a difference and be part of a team that values excellence in customer service, apply now to join Seronda Network as a Customer Service Assistant! Let's shape the future together. Apply today!
Location: Columbus, OH
Job Summary
Full Time
$52k-67k (estimate)
04/27/2024
05/05/2024
The job skills required for Customer Service Assistant include Customer Service, Problem Solving, Microsoft Office, Futures, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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