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Patient Care Representative
Onsite – Provo, UT
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Care Representative for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
Accelerated healthcare career growth – rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options
Access to corporate onsite gym, game room and other amenities
Open to full or part time
Responsibilities
Connecting with patients via phone
Help solve problems and educate patients about TMS and Ketamine
Coordinate with clinics for patient care
Other relevant duties as needed.
Qualifications
High School Diploma/ GED.
Strong customer service mindset.
Previous experience in customer service required
Excellent verbal and written communication, and basic math skills.
Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity’s Provided Services
Meet our Patients
Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com
Full Time
$35k-48k (estimate)
02/16/2024
06/09/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
The job skills required for Patient Care Representative include Customer Service, Patient Care, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Representative positions, which can be used as a reference in future career path planning. As a Patient Care Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Representative. You can explore the career advancement for a Patient Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Representative job description and responsibilities
A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
01/31/2022: Norwich, CT
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
04/03/2022: Utica, NY
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
03/09/2022: Lawrence, MA
Before patients leave, patient representatives help ensure they understand how their treatment will work, for example teaching patients to use equipment at home.
03/17/2022: Salt Lake City, UT
They also spend time on the phone, scheduling patient appointments, and making follow-up calls for upcoming meetings.
03/13/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Representative jobs
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
02/25/2022: New York, NY
They may also explain healthcare costs and may help patients determine how to pay for charges.
02/27/2022: Des Moines, IA
Representatives help guide patients through the complex world of healthcare.
02/09/2022: Newport News, VA
They may collect data on patient encounters and consumer satisfaction.
02/06/2022: High Point, NC
Patient confidentiality must remain a primary concern.
01/15/2022: Gulfport, MS
Step 3: View the best colleges and universities for Patient Care Representative.