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4 Patient Services Representative Jobs in Provo, UT

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Peak ENT Associates
Provo, UT | Full Time
$33k-39k (estimate)
4 Months Ago
Spinal Interventions
Provo, UT | Full Time
$37k-46k (estimate)
1 Day Ago
Peak ENT Associates
Provo, UT | Full Time
$36k-45k (estimate)
9 Months Ago
Serenity Healthcare
Provo, UT | Full Time
$35k-48k (estimate)
1 Month Ago
Patient Services Representative
$33k-39k (estimate)
Full Time 4 Months Ago
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Peak ENT Associates is Hiring a Patient Services Representative Near Provo, UT

Position Description: About Us:
Peak ENT Associates is a leading Otolaryngology (Ear, Nose, and Throat) practice committed to providing exceptional healthcare services to our patients. We are seeking a professional and friendly Medical Office Receptionist to join our dedicated team. If you are passionate about patient care, possess excellent organizational and interpersonal skills, and thrive in a fast-paced medical environment, we encourage you to apply for this position.
Job Summary:
As a Patient Services Representative / Front Desk team member at Peak ENT Associates, you will be the first point of contact for our patients and visitors. You will play a crucial role in creating a welcoming and efficient atmosphere, ensuring seamless patient interactions, and assisting with administrative tasks.
Key Responsibilities:
Front Desk Duties:
Greet and welcome patients and visitors with a warm and friendly demeanor.
Check patients in and out, ensuring accurate and up-to-date information.
Schedule and confirm patient appointments, surgeries, and follow-up visits.
Answer and direct incoming phone calls professionally and efficiently.
Retrieve and respond to voicemail messages and email inquiries promptly.
Patient Service:
Provide excellent customer service by addressing patient inquiries, concerns, and requests.
Verify patient insurance information and collect co-pays and payments as necessary.
Maintain patient confidentiality and adhere to HIPAA regulations.
Assist patients with completing necessary forms and paperwork.
Administrative Support:
Assist with medical record management, including filing, scanning, and organization.
Support the medical team by preparing patient charts and records for appointments.
Coordinate referrals, records requests, and prescription refills as directed by physicians.
Assist with maintaining a clean and organized reception area.
Team Collaboration:
Collaborate with healthcare providers, nurses, and administrative staff to ensure smooth clinic operations.
Communicate effectively with colleagues to relay important patient information and updates.
Qualifications:
High school diploma or equivalent. Associates degree or relevant certification is a plus.
Previous medical office or healthcare receptionist experience preferred, especially in an Otolaryngology practice.
Proficiency in using electronic health record (EHR) and appointment scheduling systems, including the ability to type a minimum of 40 words per minute.
Excellent interpersonal and communication skills, both in person and over the phone.
Strong organizational abilities and attention to detail.
Ability to maintain a calm and professional demeanor in a fast-paced environment.
Knowledge of medical terminology and basic insurance verification.
Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
Benefits:
Competitive salary
Health, dental, and life insurance
Retirement plan
Paid time off and holidays for full-time positions.
How to Apply:
If you are a professional and compassionate Medical Office Receptionist looking to join a dedicated team in the field of Otolaryngology, we invite you to apply for this position. Please submit your resume and a cover letter outlining your qualifications and relevant experience.
Peak ENT Associates is an equal opportunity employer. We welcome candidates from diverse backgrounds to apply.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-39k (estimate)

POST DATE

01/10/2024

EXPIRATION DATE

06/02/2024

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The job skills required for Patient Services Representative include Customer Service, Patient Care, Appointment Scheduling, Communication Skills, HIPAA, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

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Some patient services representative roles require additional training.

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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

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Step 3: View the best colleges and universities for Patient Services Representative.

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