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Customer Service Support
$30k-38k (estimate)
Full Time 9 Months Ago
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Serenity Healthcare is Hiring a Customer Service Support Near Provo, UT

Start your career in healthcare as a Customer Service Support! We are seeking a highly motivated and customer-oriented individual to join our team and make a difference. As the first point of contact for our clients, you will play a critical role in maintaining positive relationships and enhancing their wellbeing.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Office Hours: 6 AM- 8 PM Monday-Friday and 7 AM-7 PM on Saturdays
Schedule flexibility.
Benefits of working with Serenity
  • Above market competitive pay at $16.50/hr
  • Insurance benefits (Medical, Dental, Vision)- Serenity covers 90% of your insurance premium
  • Opportunity for growth and advancement
  • Paid Time Off
  • 10 Major Holidays Off
  • 401K
  • Paid orientation
  • Office Lunches and Treats
  • Spectacular Lehi Utah views
Job Responsibilities
  • Assist with scheduling appointments.
  • Respond promptly and professionally to customers via phone and email.
  • Connect with and provide a positive experience for our customers.
  • Educate customers on various treatment options our healthcare company provides and answer any questions or concerns.
  • Record customer's information into our system.
Required Qualifications
  • High School Diploma/ GED.
  • Proven experience in a contact center or customer support via telephone.
  • Excellent verbal and written communication, basic math skills.
  • Previous experience working with computer-based information systems.
Who We Are
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-38k (estimate)

POST DATE

08/10/2023

EXPIRATION DATE

05/02/2024

WEBSITE

serenityhomehealthcaresystem.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

<25

FOUNDED

2009

CEO

TAHA ABDUREHMAN

REVENUE

<$5M

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