27 Customer Experience Specialist Jobs in Fort Worth, TX
Serenity Healthcare is Hiring a Customer Experience Specialist Near Fort Worth, TX
Customer Experience Specialist
Onsite – Fort Worth, TX
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Experience Specialist for our Fort Worth, TX office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
Accelerated healthcare career growth – rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options
Access to corporate onsite gym, game room and other amenities
Open to full or part time
Responsibilities
Connecting with patients via phone
Help solve problems and educate patients about TMS and Ketamine
Coordinate with clinics for patient care
Other relevant duties as needed.
Qualifications
High School Diploma/ GED.
Strong customer service mindset.
Previous experience in customer service required
Excellent verbal and written communication, and basic math skills.
Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity’s Provided Services
Meet our Patients
Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com
Job Summary
Full Time
$57k-75k (estimate)
12/07/2023
08/11/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
Related Companies
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
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Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
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Must possess excellent customer service attitude/skills.
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Step 3: View the best colleges and universities for Customer Experience Specialist.
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