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NTTA is an organization sanctioned by the State of Texas to develop and maintain high-quality roadways in North Texas. We are viewed as a cutting-edge leader in the toll industry nationwide, delivering transportation solutions to almost 3 million clients. As a customer-driven organization, our purpose is to enhance the quality of life for area residents. We serve a one of the fastest growing regions in the United States, and continue to grow with it to meet increasing transportation needs. NTTA is a vibrant organization with a highly qualified, energized, and engaged team. We are looking for individuals to join this team and help us maintain our place as a respected leader and partner in the region’s transportation network.
Schedule: Monday-Friday (8AM-6PM) - Must be flexible within the start times (8AM,8:30AM or 9AM)
Pay: Starts at $16.87 and can go up to $27.75/hr. based on direct experience $500 Retention On Bonus
Job Description:
The primary purpose of this position is to provide leadership and support to customer service specialists and to assist with customer escalations. This includes providing service to customers and extended business partners, and assisting customer service specialists with overrides, escalations, research and general information. Other duties can include reconciling payment issues, negotiating payment agreements, receiving and analyzing transactions, researching citations, interacting with courts and vendors, assisting with the interview selection process, monitoring attendance and schedules, providing assistance to team leads and to other locations.
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Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
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Work Location: In person
Full Time
Business Services
$40k-50k (estimate)
01/16/2024
06/07/2024
northtexastollwayauthority.com
Dallas, TX
<25
Business Services