161 Client Success Manager Jobs in Chicago, IL
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seoClarity is Hiring a Client Success Manager Near Chicago, IL
seoClarity Overview
seoClarity is the technology leader in Enterprise Search Engine Optimization (SEO) technology and services. Our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers.
Job Description
The Client Success Manager is responsible for developing client relationships by acting as a trusted adviser with a focus on retention and customer advocacy. A successful person for this role will be highly relationship driven, proactive and has an acute understanding of their clients’ needs and challenges.
What you will be doing:
- Manage a portfolio of global enterprise clients
- Onboard new clients to seoClarity
- Build in-depth knowledge of your clients, expert knowledge of seoClarity technology, and extensive industry expertise.
- Become a trusted adviser to stakeholders and users of seoClarity
- Guide your clients through success blueprints, designed to drive value no matter the client’s SEO maturity level
- Manage special projects and the implementation of search experience frameworks
- Help your client’s structure, simply and scale their SEO efforts
- Lead executive business reviews
- Arrange and manage onsite client meetings – up to 10% travel domestic and international
- 4-year BA/BS degree
- 2 years’ experience in account management or client success, preferably with a software provider or digital agency.
- Experience with SEO/SEM a plus
- Relationship focused
- Experience with CRM tools, Excel, PowerPoint, and virtual meeting software
- Ability to travel up to 10%, both domestic and international
- Excellent communication and presentation skills
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (FSA)
- 401(k) Plus Matching
- Paid Time Off
- Paid Holidays
- Hybrid Work Environment
- Happiness Committee Events
Diversity, Equity, and Inclusion
At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.
At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
Job Summary
Full Time
IT Outsourcing & Consulting
$79k-105k (estimate)
03/09/2024
04/05/2024
seoclarity.net
CHICAGO, IL
50 - 100
2003
Private
KALPESH GUARD
<$5M
IT Outsourcing & Consulting
Related Companies
About seoClarity
SeoClarity is a developer of search engine optimization solutions for businesses.
The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Success Manager job description and responsibilities
Customer Success Managers are responsible for creating loyal customers who come back again and again.
02/14/2022: Twin Falls, ID
Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.
02/23/2022: Bradenton, FL
Provides on-boarding training, support, and compliance expertise to ensure assigned clients understand and comply with applicable standards and laws for mobile marketing / engagement.
02/18/2022: Vincennes, IN
Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.
03/04/2022: Saint Paul, MN
Provide updates & training to existing clients on any new features that are rolled out.
01/06/2022: Shreveport, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Success Manager jobs
A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.
03/04/2022: Port Arthur, TX
Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.
02/01/2022: San Bernardino, CA
The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.
02/25/2022: Orlando, FL
The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.
01/03/2022: Schenectady, NY
Must understand client needs and offer solutions and support.
01/03/2022: Albany, NY
Step 3: View the best colleges and universities for Client Success Manager.
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