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Are you a person who likes to solve problems and help others when they need it? Do you have strong relationship building skills and connect easily with others? If so, we are looking for talented people like you to join our team!
Customer Service Representatives are an important member of our Contact Center team – they provide a positive customer experience and are the vital human connection to our business services. Team members support the Senske business by receiving calls to resolve basic and routine customer concerns in a timely, professional manner. They are problem solvers with good negotiation skills who are self-driven, motivated to meet goals and achieve the highest level of customer satisfaction.
A successful team member displays strong communication skills when resolving product/service issues by actively listening, clarifying the customer's concern, determining the cause of the problem, advising on the best solution, and expediting the correction or adjustment to the service. Customer Service Reps take ownership of customer concerns and provide timely follow-up to ensure the success of the resolution.
At Emerald Lawns, we create an environment where you’re empowered to do what you do best every day by providing opportunities for ongoing development and growth. You will receive guidance and plenty of support from our talented, super-smart colleagues and leadership team. By joining the Senske crew, you will be part of a supportive team with a passion for best-in-class customer service.
If you enjoy connecting with customers to provide topnotch support and the role it plays in making a customer-centric team successful, we encourage you to apply today! Come have fun working for Senske and earning great pay along the way!
Starting Wage is $17.00 per hour. The position wage range: $17.00 - $18.50 per hour. This is a hourly, non-exempt position.
The Perks:
Must Haves:
Full Time
$33k-41k (estimate)
12/17/2023
07/11/2024
senske.com
KENNEWICK, WA
100 - 200
1947
CHRISTOPHER NMI SENSKE
$10M - $50M
Senske Services is a market-leading, multi-state home services company focused on growing organically and through mergers and acquisitions in the Western United States. Were a family-owned business, operating since 1947 with a strong legacy and heritage tied to our core values of integrity, community, and loyalty. Our success is built on our best resource: our customers and our employees through a dedication to world-class training for employees and a passion for the customer. The Senske family of brands includes Senske Pest Control, Senske Lawn and Tree Care, Senske Grounds Maintenance, Washi...ngton Tree & Lawn Care, and Christmas Dcor by Senske. Senske Services represents the best of each of our employees, the sharing of knowledge and pursuit of excellence in providing the highest quality of service to our customers. Our Mission is to create and maintain environments that are great places to live, work and play. To learn more about job opportunities within Senske Services please visit the link below: https://www.indeed.com/cmp/Senske-Services/jobs
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The job skills required for Customer Service Representative include Customer Service, Communication Skills, Customer Support, Life Insurance, Listening, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.