Senior Helpers of Central Houston is searching for a competitive, self-driven, assertive, high-energy individual with a strong work ethic and discipline.

As a Senior Helpers Client Service Manager, you’ll help us continue our rapid growth through activities including calling prospects as soon as they come in, taking inbound new service inquiry calls, and booking in-home assessments for the nurse on duty.

Understanding of how a disease or diagnosis impacts a family unit or healthcare background is crucial to this role. 

Telephone Sales Experience is Required. (1 year minimum but 2 years is preferred)

While experience in Senior Care is certainly valued, it is not a requirement. However, desire to learn about, and participate in, the Healthcare industry is a must.

This role is great for individuals who like to help and add value to others. It also has the potential to transition to remote work after 6 months.

Responsibilities:

• Conduct warm outbound calls to potential customers to convert leads and promote services. 
• Calls must be placed IMMEDIATELY as the leads come in. This is your top priority. There are base set hours. However, leads may come in on evenings and weekends. 
• Utilize CRM software to track and manage customer interactions and sales opportunities-Follow up on older leads 
• Help Veterans obtain access to their benefits (training is provided)
• Communicate effectively in English (and Spanish is a plus) to engage and connect with a diverse customer base
• Collaborate with the owner to develop and implement effective sales strategies
• Stay up-to-date on service knowledge we offer to provide accurate information to customers
• Meet or exceed sales targets and goals on a bi-weekly basis
• Build strong relationships with customers to ensure customer confidence in our Services and Company Standards